Preliminary Information Form

Last updated: 2026-08-26

This form sets out what you need to know before you place your order, as required by Turkish Consumer Protection Law No. 6502 and Article 5 of the Distance Contracts Regulation. At checkout you are asked to confirm electronically that you have read and understood it; that confirmation is a precondition for the contract to be concluded.

1. Seller / provider

• Legal name: Kalynda Teknoloji Havacılık ve Turizm Limited Şirketi
• Registered address: Söğütlüyurt Mah. İstiklal Cad. No:57 Dalaman/MUĞLA
• MERSIS (Türkiye trade registry) no: 0493152313600001
• E-mail: Contact e-mail — doldurulacak
• Telephone: +90 540 481 48 48
• Website: https://kalyndagroup.com — service domain: metarandtaf.com
• Tax office / number: Dalaman V.D. — VKN 493 152 3136
• Trade registry: Muğla Ticaret Sicil Müdürlüğü — 13265

Use the e-mail or telephone above for complaints and requests; we answer within 30 days at the latest.

2. Essential characteristics of the service

METAR & TAF 3D is an internet-based software service that collects, decodes and visualises aviation weather data (METAR, TAF, SIGMET/AIRMET and numerical weather prediction models). Nothing physical is delivered; the service is supplied electronically, immediately and on a continuous basis.

• Free scope: live map, report decoding, runway/crosswind calculation and a time-limited meteogram.
• Paid modules: extended meteogram, winds aloft, detailed briefing, alerts, trend and statistics archive, model comparison and data export. The pricing page always shows which module belongs to which plan.
• Technical requirements: a current web browser and an internet connection. Full functionality requires WebGL support. No additional hardware or licence is needed.
• Interoperability: the service uses standard web technologies; exported data (Pro plan) is provided in common file formats.
• Technical protection measure: access to paid modules is limited to the plan assigned to your account. No other digital rights management is applied.

3. Price, payment and invoicing

• Subscription fees are stated in Euro (EUR) and shown on the pricing page as the total amount including taxes:
• Free — free of charge.
• Pilot — 5.99 EUR per month or 49.00 EUR per year (about 32% off on annual payment).
• Pro — 11.99 EUR per month or 99.00 EUR per year (about 31% off on annual payment).
• There are no delivery, shipping or similar additional costs beyond the amounts shown. In countries where sales tax is not included in listed prices — notably the United States and Canada — the applicable local sales tax is added to the amount at checkout and shown there. Currency conversion, cross-border transaction or transfer fees charged by your own bank are your responsibility.
• Payment is collected through the payment institution identified at checkout. The seller never sees or stores your card details; they are tokenised by the payment institution.
• For purchases made through app stores (App Store, Google Play), collection, refunds and cancellation are governed by that store's own rules and agreement.
• The invoice is sent electronically to the e-mail address on your account after payment. For a business invoice, send us your tax details before paying.

4. Term, automatic renewal and price changes

• The subscription runs for the billing period you choose (monthly or annual) and renews automatically for the same period unless cancelled. There is no minimum commitment; you may end it at any time from the end of the first period.
• Renewal is charged at the tariff in force at the end of the period. Prices are never changed silently: any increase or material change to what a plan contains is notified by e-mail at least 30 days before the renewal date. If you cancel before renewal after such a notice, you pay nothing further.
• You can cancel from the subscription screen in your account or by sending notice to the e-mail above. No reason is required and cancellation is free of charge.
• On cancellation your plan stays active until the end of the period you have paid for and then drops to the free scope. Your account and saved settings are not deleted.

5. Trial period

• New accounts get every module free for 15 days. No card details are requested and the trial does not convert into a paid subscription by itself.
• If you do not pay at the end of the trial, the account simply moves to the free scope. Nothing is charged.

6. Performance and access

• The service is made available immediately after payment is confirmed, and within 24 hours at the latest. There is no separate delivery process and no delivery cost.
• Target availability is 99% per month. Maintenance, outages caused by our infrastructure provider and failures at upstream data sources (NOAA/AWC, Open-Meteo, OpenAIP) fall outside this figure and are announced in advance where possible.
• The service depends on third-party data sources. If one of them shuts down permanently, the seller will make reasonable efforts to move to an equivalent source; where that is not possible, a pro-rata refund is made for the affected module.

7. Right of withdrawal and its exception

• In distance contracts the consumer has the right to withdraw within 14 days of the conclusion of the contract, without giving any reason and without penalty.

• Mandatory consumer rights are not affected.
• For the details, deadlines, procedure and the model withdrawal form, see the Withdrawal, Cancellation and Refund document.

8. Complaints and dispute resolution

• Please contact us first; we answer within 30 days at the latest.
• Consumers resident in Türkiye may apply to the District/Provincial Consumer Arbitration Committees or the Consumer Courts under Law No. 6502, according to the monetary thresholds announced each year by the Ministry of Trade. Below the threshold, application to the arbitration committee is mandatory.
• Consumers resident in the EU may use the European Commission's Online Dispute Resolution (ODR) platform.
• This contract is governed by Turkish law. The mandatory consumer protection rules of the country where the consumer is habitually resident remain reserved.

9. Personal data and evidence

• Your personal data is processed as described in the Privacy & Data Protection notice, under KVKK and the GDPR.
• The parties accept that system records, server logs and electronic correspondence constitute evidence within the meaning of Article 193 of the Turkish Code of Civil Procedure No. 6100. This does not limit the consumer's statutory rights of proof.

10. Confirmation

By ticking the box at checkout you confirm that you have obtained, by reading this preliminary information form, the seller's details, the essential characteristics of the service, the total price including taxes, the method of payment and performance, the right of withdrawal and the cases in which it cannot be used, and the routes for complaints and dispute resolution.